Lavia Healthcare Terms and Conditions

Welcome to Lavia Healthcare! By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site.

1. Acceptance of Terms By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, you must not use our website.

2. Eligibility You must be at least 18 years old or have the consent of a parent or guardian to use our website. By using our services, you confirm that you meet this requirement.

3. Use of the Website You agree to use our website only for lawful purposes and in accordance with these Terms and Conditions.

You shall not use the website to:

• Post or transmit harmful, offensive, or unlawful content.
• Engage in any activity that disrupts or interferes with the website’s functionality.
• Use any automated means to access or collect information from the website without authorization.

4. Account Registration

• To access certain features, you may be required to create an account.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
• Notify us immediately of any unauthorized access to your account.

5. Products and Services

• All products and services displayed on our website are subject to availability.
• We strive to ensure accurate pricing and descriptions, but errors may occur. In such cases, we reserve the right to correct errors and revise orders.
• We reserve the right to modify or discontinue products without prior notice.

6. Orders and Payments

• By placing an order, you agree to provide accurate and complete information.
• Payment must be made at the time of purchase using the available payment methods.
• Orders are subject to acceptance, and we reserve the right to cancel any order at our discretion.

7. Shipping and Delivery

• Shipping times and fees are specified at checkout and may vary based on location and product availability.
• We are not responsible for delays caused by carriers or customs processes.

8. Returns and Refunds

• Our return and refund policy is outlined on our website. Please review it before making a purchase.
• Items must be returned in their original condition within the specified return period.

9. Intellectual Property

• All content on our website, including text, images, logos, and designs, is the property of Lavia Healthcare and is protected by copyright and intellectual property laws.
• You may not use, reproduce, or distribute any content without prior written consent.

10. Privacy Policy Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Limitation of Liability To the fullest extent permitted by law, Lavia Healthcare shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or services.

12. Governing Law These Terms and Conditions are governed by the laws of Kenya. Any disputes will be resolved in the courts of Kenya.

13. Changes to Terms and Conditions We reserve the right to update these Terms and Conditions at any time. Changes will be effective upon posting on our website.

14. Contact Information If you have any questions about these Terms and Conditions, please contact us at:

• Email: info@laviahealthcare.co.ke
• Phone: +254 708 245012
• Address: Nairobi, Kenya